My Notes
Keep private notes, share with teammates, copy a shared note into your own inbox, and convert notes to tickets, FAQs, or signals.
My Notes is a private scratchpad for each signed-in employee. Notes stay owner-only. Even editors cannot read someone else's inbox. Link products, features, calendar meetings, and catalog objects. Convert a note to FAQ or ticket drafts, share it, or file it into CRM. Search covers only your own notes.