Insurance
Modernize Insurance Without Disrupting the Business
Insurance carriers run on core systems that are decades old and still processing millions of policies, claims, and transactions every day. The challenge is not whether to modernize — it is how to do it safely, in phases, without putting operations at risk.
Request a DemoWhat is holding insurance innovation back?
Insurance carriers face pressure from every direction — new entrants moving faster, regulators demanding more transparency, and customers expecting digital experiences that legacy systems were never built to support. The systems themselves are not the problem. Getting value out of them quickly, and safely, is.
Improve the policyholder and agent experience
Expose core policy administration logic as standards-based APIs without modifying underlying systems. Agent portals, self-service apps, and digital channels gain real-time access to policy data, quotes, and claim status.
Meet regulatory and compliance requirements
Auto-generate APIs from VSAM, IMS, CICS, and stored procedures with audit trails and data lineage built in — supporting GDPR, CCPA, Solvency II, and state reporting without extra manual effort.
Faster time-to-market with new digital products
Turn legacy policy and claims logic into reusable services so teams can launch new products without depending entirely on scarce legacy specialists.
Enable AI, analytics, and actuarial modeling
Give actuarial models, fraud detection, and AI platforms real-time access to historical policy and claims data on mainframes and IBM i — without middleware latency or batch delays.
Modernize claims processing
Expose claims functions as event-based APIs for straight-through processing, AI-assisted adjudication, and real-time status visibility — without replacing the core.
Reduce infrastructure cost and operational complexity
Direct connectivity reduces dependency on costly ESB and middleware. Selected workloads can shift to cloud-native deployment while the policy engine keeps running.
Connect faster. Scale further. Reduce risk.
Where we deliver value in insurance
These are the initiatives where legacy systems are the primary bottleneck — and where carriers can move faster without putting operations at risk.
Core Policy System Modernization
Expose quoting, issuance, endorsements, and renewals as modern APIs without modifying the policy engine. Decouple domains in phases while supporting M&A consolidation and multi-system unification.
Claims Processing and Straight-Through Automation
Generate APIs from COBOL copybooks, CICS transactions, and IBM i programs so claims can move from bespoke integration to a repeatable service factory.
Agent and Broker Portal Enablement
Replace screen-scraping and fragile ESB connections with APIs from core policy and commission systems so agents get real-time quotes, policy status, and binding confirmation.
Actuarial Data Access and AI Enablement
Give actuarial simulations, risk modeling, and AI underwriting high-throughput access to IBM i and mainframe policy and claims data — without batch extracts or middleware lag.
M&A Consolidation and Legacy System Integration
Expose functions from each acquired policy system as consistent services so a unified digital layer can operate across disparate mainframe environments without a full replacement.
Phased Coexistence
Keep policy and claims cores running while new digital channels scale around them. Workloads shift in waves. The core stays stable.
How it works with your core systems
Policy and claims systems do not need to be replaced. Connect directly to mainframes, IBM i, COBOL/CICS, VSAM, stored procedures, and DB2, and generate cloud-ready APIs from what already exists. Legacy and cloud run in parallel.
Trusted by leading insurance carriers
Insurance carriers across multiple regions unlock their core systems and accelerate digital programs — without the risk of a core system replacement.
AIG
Delivering real-time quotes and reducing payment time from days to minutes
Challenge. Call center representatives re-entered data from call-center applications into the core IBM i insurance system. Near-instant car insurance quotes would have taken a year with existing tools. Claims payments required eight days of monthly manual effort.
Solution. Microservices APIs exposed IBM i (AS/400) core logic. Self-service web quoting went live without modifying the underlying system, and claims payment workflows were automated.
Results. Claims processing efficiency improved 40%. Payment time dropped from days to minutes. Quotes became available in real time through self-service.
“OpenLegacy enables better customer experience and 40% greater claims processing efficiency.”
Globe Life
Real-time digital experience without disrupting decades-critical mainframes
Challenge. Globe Life needed Customer Portal 2.0 with real-time digital experiences while running on z/OS and z/VSE mainframes that had been critical for decades. Large-scale refactoring was not an option on the required timeline.
Solution. Real-time mainframe connectivity started from existing 3270 screens as the first integration layer, then a phased path toward CICS connections and HATS APIs — without disrupting core operations.
Results. Customer Portal 2.0 launched on schedule. Connectivity was real-time, with no core system changes, and value delivered at each stage of a low-risk journey.
“By meeting the business where it was and building toward where it needs to go, Globe Life turned mainframe modernization into a phased, low-risk journey that delivers value today while paving the way for tomorrow.”
Ready to see it in your environment?
Live session against your mainframe, IBM i, or legacy application. No specialist knowledge required.
Request a Demo